Helpdesk & IT Services

IT and facility tickets with SLA

Take and follow up facility and IT issues, measuring service time against its target (SLA).

What it does

  • IT and facility issues
  • Service time (SLA) reports
  • IT asset and virtual machine register
  • Google mail groups and guest Wi-Fi

Frequently asked questions

What can be reported to the helpdesk?
IT and facility issues, followed until they are closed.
How is service measured?
With reports of service time against its target (SLA).

Interested, or want a demonstration?

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